Infin8y was built to bridge that gap. We provide Enterprise-grade RAG (Retrieval-Augmented Generation) technology with a predictable, enterprise-grade performance, enterprise-grade usage and sentiment analytics and flat-rate pricing model.
At a Glance: How We Stack Up
| Feature | Infin8y (Business) | Intercom (Fin) | Chatbase | Ada / Enterprise |
|---|---|---|---|---|
| Monthly Base | $999 (Flat) | $29 - $132+ /seat | $99 - $399 | $5,000+ |
| Usage Fee | $0 (Included) | $0.99 per chat | Credit-based | Custom / High |
| White Label | Full Branding | No | Limited | Yes |
| Data Training | 50+ Docs / Weekly Sync, Website, Knowledge Base | Website/Help Center | Docs/Website | Custom API |
| Knowledge Base | RAG (No Hallucinations) | AI Agent | Basic RAG | LLM |
| Target Audience | Scaling Businesses & Agencies | Support Teams | Individual Founders | Fortune 500 |
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The Deep Dive: Why Infin8y Wins
1. Infin8y vs. Intercom (The "Resolution Tax" Killer)
Intercom's "Fin" is a powerful tool, but it charges a $0.99 "Resolution Fee" for every successful customer interaction.
- The Intercom Math: If your business handles 10,000 customer queries a month, you could be paying $10,000/month just in usage fees.
- The Infin8y Advantage: With our Business Tier, those same 10,000 interactions are included in your $999 flat fee. We don't punish you for being successful; we celebrate it.
2. Infin8y vs. Chatbase (Professional Power vs. Basic Bots)
Chatbase is great for small experiments, but businesses need more than just a chat window.
- White Labeling: Our Growth and Business tiers allow you to completely remove "Infin8y" branding. This is essential for agencies and premium brands who want the AI to feel like a native part of their ecosystem.
- Frequent Indexing: While basic bots might only crawl your site once a month, we offer Weekly (Startup) to near real-time (Business) content indexing to ensure your AI always has the latest product info and pricing.
3. Infin8y vs. Enterprise Solutions (The $50k Value Gap)
Custom enterprise builds from companies like Ada or Kore.ai often start at $5,000/month with six-month implementation timelines.
- Speed to Value: Infin8y can be deployed in minutes, not months.
- Predictable ROI: Our Enterprise solutions (starting around $50,000 for full custom implementations) offer the same security, GDPR compliance, and dedicated support as the "big guys" but at a fraction of the total cost of ownership.
Why the $999 Per Month Business Tier is The Best Choice for Business
For companies serious about their digital presence, the Business Tier is the "sweet spot" for ROI:
- 50,000 Messages Included: Perfect for high-traffic e-commerce, SaaS, or professional services firms.
- 50 Knowledge Base Documents: Deep enough to index large complex legal libraries, educational guidelines, or technical manuals.
- Priority Live Support: You get a direct line to our engineers. We don't just give you a bot; we act as your AI partner.
- Agency Ready: Use our white-labeling to resell AI services to your own clients, turning Infin8y from a cost center into a revenue generator.
Ready to see the difference?
Don't take our word for it. Try our Interactive Demo — no signup required—and see how Infin8y can instantly train itself on your homepage, automatically sense your brand and understand your data better than any "off-the-shelf" bot. (The more data on your homepage the more immersive your demo will be - however you can see for yourself how our bot does not hallucinate - even with this minimal training!)
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