AI ROI Calculator
ROI Calculator
See exactly how much you'll save with AI-powered support
Your Current Situation
Total tickets/chats per month
Including research, response, follow-up
Fully loaded cost (salary + benefits + overhead)
"How do I...", password resets, basic FAQs
% of repetitive tickets handled by AI
Your Results
Current Monthly Support Cost
$1,667
500 tickets × 8 min
Tickets Deflected by AI
211/mo
325 repetitive × 65% deflection
Monthly Time Saved
28.1 hours
211 tickets × 8 min
Monthly Net Savings
$204
$703 saved − $499 Infin8y
Annual ROI
41%
$2,448 annual net savings
How the savings add up
01
AI handles repetitive questions
Your chatbot learns from your documentation, FAQ, and past tickets. When customers ask common questions, AI responds instantly — no human needed.
02
Your team focuses on complex issues
With routine queries handled automatically, your support staff can dedicate their expertise to nuanced problems that truly need human judgment.
03
Costs drop, satisfaction rises
Instant responses 24/7 mean happier customers. Lower ticket volume means lower costs. The ROI compounds month after month.
Calculation Assumptions
- Deflection rate applies only to repetitive/Tier-1 tickets
- Time savings = deflected tickets × average time per ticket
- Cost savings = time saved × hourly cost
- ROI = (Annual savings - Annual Infin8y cost) / Annual Infin8y cost × 100
- Does not include: improved CSAT, faster response times, 24/7 coverage value